网站 PayPal 跨境支付用户须知（摄影修图服务・美元支付版）
Website PayPal Cross-Border Payment Guidelines (Photo Editing Service · USD Payment)
适用场景：需拥有有效的 PayPal 账户（面向非中国大陆注册的PayPal用户；中国大陆注册的PayPal账户无法向本网站付款，请使用其他支付方式）。以美元购买摄影修图服务（虚拟交付）的用户
Applicable Scenarios: Users who purchase photo editing services (virtual delivery) in USD via PayPal China account (paypal.cn) on this website
一、核心交易说明（必看）
I. Core Transaction Notes (Must Read)
本产品为数字化修图服务，纯虚拟交付：
This product is a digital photo editing service with virtual delivery only:
✅ 无快递、无物流单号；成品通过订单页 / 邮箱 / 网盘发送
✅ No physical shipping or tracking number; finished products delivered via order page/email/cloud storage
❌ PayPal 买家保障不覆盖主观审美争议、无物流类“未收到商品”申诉；仅客观质量问题可协商
❌ PayPal Buyer Protection does not cover subjective aesthetic disputes or "item not received" claims without shipping proof; only objective quality issues are negotiable
二、支付前准备
II. Pre-Payment Preparation
账户：已完成实名的 PayPal 中国账号，余额充足或已绑定有效外币卡（Visa / Mastercard / American Express 等）；无账户限制、卡片未过期
Account: Verified PayPal China account with available USD balance or valid linked foreign currency card (Visa/Mastercard/American Express, etc.); no account restrictions, and card not expired
核对：确认照片数量、修图要求、文件格式、交付周期；全程美元计价，禁止代付 / 套现等违规操作
Verification: Confirm photo quantity, editing requirements, file format, and delivery timeline; all prices in USD; third-party payment or cash advance is prohibited
三、支付操作 & 时效
III. Payment Process & Timeliness
- 下单后选择「PayPal 美元支付」，仅在
paypal.com官方页面输入账号密码
Select "PayPal USD Payment" after placing order; enter credentials only on officialpaypal.com/paypal.cnpages - 付款实时到账，网站 1–5 分钟同步状态；如遇延迟请勿重复付款，可查看 PayPal 交易记录确认
Payment is credited instantly; website updates status within 1–5 minutes. Do not re-pay for delays — check PayPal transaction history
四、费用 & 汇率
IV. Fees & Exchange Rate
- 标价为纯服务费，本网站承担 PayPal 基础交易费
Listed price is net service fee; platform covers basic PayPal transaction fees - 使用非美元银行卡付款时，发卡行/ PayPal 可能收取约 3%–4% 货币转换费（以支付页显示为准）；可选择「发卡行汇率结算」更划算
For non-USD card payments, a 3%–4% currency conversion fee may apply (subject to payment page); selecting "card issuer's currency conversion" may be more cost-effective
五、交付 & 退款规则
V. Delivery & Refund Policy
1. 交付：订单标记「已完成」+ 网盘 / 邮箱发送修图文件，请买家自行及时存档
1. Delivery: Order marked "Completed" + files sent via cloud storage/email; please save promptly
2. 退款分级：
2. Refund Tiers：
| 服务进度 | 是否支持退款 |
|---|---|
| 未开工 | 全额退款 |
| 已修未完工 | 按完成比例退款，扣除基础工时费 |
| 已交付成品 | 不支持退款；客观质量问题 3 天内可免费重修 |
| 重修不满意 | 凭凭证协商部分退款 |
| Service Progress | Refund Eligibility |
|---|---|
| Not started | Full refund |
| In progress (not completed) | Partial refund based on completion rate, minus basic labor fee |
| Delivered | No refund; free revision within 3 days for objective quality issues |
| Dissatisfied with revision | Negotiate partial refund with supporting evidence |
3. 退款到账：原路退回 PayPal 账户，1–5 个工作日到账，原支付产生的货币转换费不予退还
3. Refund Credit: Refunded to original PayPal account within 1–5 business days; currency conversion fees are non-refundable
六、争议 & 维权提醒
VI. Dispute & Protection Reminders
- 优先联系本网站客服协商，比 PayPal 申诉更高效
Contact our customer service first — more efficient than PayPal dispute - 如需发起 PayPal 争议（交易完成后 180 天内），请务必留存：
原图 + 修图需求截图 + 聊天记录 + 交付发图凭证
To file a PayPal dispute (within 180 days of transaction), please retain:
Original photos + editing requirement screenshots + chat records + delivery proof - 单纯审美不合心意、或已完成交付的订单，PayPal 申诉大概率失败
Disputes for pure aesthetic dissatisfaction or already-delivered orders are unlikely to succeed
七、安全提醒
VII. Security Tips
- 不点击陌生链接，不泄露密码 / 短信验证码 / 银行卡 CVV 码
- 建议开启 PayPal 双重验证（2FA）
- 拒绝「代付款」「超额退款」等骗局
- Do not click unknown links or disclose passwords/SMS verification codes/CVV
- Enable PayPal Two-Factor Authentication (2FA)
- Reject scams such as "third-party payment" or "over-refund" requests
八、常见 FAQ
VIII. Frequently Asked Questions
Q1：修完不满意能退吗？
→ 先免费重修；全部完工后不支持退款，未完工可协商部分退款
Q2：已扣款但订单未更新？
→ 请勿重复付款，提供 PayPal 交易号（Transaction ID） 给客服人工核对
Q3：PayPal 申诉有用吗？
→ 服务类虚拟交易仲裁难度较大，优先站内协商解决
Q1: Can I get a refund if dissatisfied with the edit?
→ Free revision first; no refund for completed orders; partial refund negotiable for uncompleted orders
Q2: Payment deducted but order not updated?
→ Do not re-pay; provide PayPal Transaction ID for manual verification
Q3: Is a PayPal dispute effective?
→ Arbitration for virtual service transactions is difficult; prioritize in-site resolution
九、客服通道
IX. Customer Support
修图 / 订单 / 重修问题
Photo Editing / Order / Revision Issues
- 邮箱 Email:
liuyu@85mm.cn - 微信 WeChat:
tsyuepai - 服务时间 Service Hours: 北京时间 10:00–20:00 (GMT+8 10:00–20:00)
PayPal 账户问题
PayPal Account Issues
- 登录 PayPal → 帮助与支持
Log in to PayPal → Help & Support